As part of the directive that has been put in place by NHS England and the focus from Green Valleys PPG and Patient feedback, to ensure patients have access to see/speak with a doctor within a two-week timeframe, we will be reducing the number of weeks being added to the system. As part of this no appointments will be added week commencing 8th January 2024, this will then align appointments for GP’s to 2 weeks.
For the benefit of our patients this means, by also recruiting 5 new GP’s who will all be in place by the end of January 2024, there will be;
- Reduction in wait time for GP appointments from 3 weeks to 2 weeks.
- Reduction in DNA’s (currently 15-20 hours per month of GP appointments aren’t utilised due to patients not turning up for their booked appointment).
- This will also assist with the Care Navigation team who are currently short staffed, however we are in the process of recruiting additional team members.
Thank you for your assistance with this matter and support whilst we implement the changes.