Out of Hours and Urgent Problems

In a life-threatening emergency such as sudden severe chest pain, severe breathlessness, loss of power in a limb, loss of consciousness or severe bleeding dial 999.

Out of hours services are available when the practice is closed (opening times).

If you need to see a doctor with an urgent problem outside normal surgery hours, please telephone NHS 111 and you will be given instructions how to contact the emergency out of hours doctor.

Out of Hours support is provided via NHS 111 and is staffed by fully trained health advisers and local doctors. You can get advice and, if necessary, a doctor assessment at a local "out of hours" centre, or a doctor home visit if you are housebound.

What to do when my Medical Practice is closed:

• If you need medical help fast but it’s not an emergency call 111
• If it’s a life threatening emergency call 999

NHS 111 is the number to call when you need medical help fast but it’s not a life threatening emergency.

• Calls to 111 are FREE from landlines and mobiles
• NHS 111 is available 24 hours a day, 7 days a week, every day of the year

When to call 111

• You think you need to go to Accident and Emergency (A&E) or to another NHS urgent care service
• The surgery is closed and you need healthcare advice
• You don’t know who to call for medical help

When to all 999

• Call 999 for life-threatening emergencies such as:
• Major accident or trauma
• Severe breathlessness
• Severe bleeding
• Loss of consciousness
• Severe chest pain

During normal practice opening hours the practice remains your first point of contact for all routine requests.

More information about NHS 111.

Please only visit the Accident and Emergency (A&E) department if it is an emergency.