Urgent Problems and Out of Hours

Life Threatening Emergencies

In a life threatening emergency such as sudden severe chest pain, severe breathlessness, loss of power in a limb, loss of consciousness or severe bleeding dial 999.

Accident and Emergency, Minor Injuries and Walk in Centres

Accident and Emergency (A&E), Minor Injuries Units and Walk in Centres.

Urgent Problems

If you have an urgent medical problem you can:

Telephone the Surgery

Telephone 0117 957 6470 during our surgery opening times.
We will always see urgent cases the same day. When requesting an urgent appointment you must be prepared to see the first available Doctor and you may have to wait until the end of surgery to be seen. Urgent appointments are for genuine emergencies that cannot wait until the following morning. There will only be sufficient time to discuss the one urgent problem with the Doctor.

Contact NHS 111

Telephone NHS 111 or go online by visiting 111.nhs.uk.
Available 24 hours a day, every day of the year. The online service is for people aged 5 years and over only.

NHS 111 can help if you have an urgent medical problem and you’re not sure what to do.

Calls to NHS 111 are free from land lines and mobile telephones. Lines are open 24 hours a day, every day of the year. There is also an online service at 111.nhs.uk (the online service is for people aged 5 years and over only).

You can call 111 when you think you need to go to the Accident and Emergency (A&E) Department at the hospital, or another Urgent Care Service, if you need advice outside surgery opening hours or you are not sure who to call for medical help.

See When to use 111 for further information.

Please only visit the A&E department if it is an emergency.